Personal Information Protection Policy

1. Information Obtained

2. Purposes of Use

3. Joint Users of Personal Information and Business Entrustees (hereinafter, "Recipients of Personal Information")

4. Matters Concerning Security Control Measures

5. Contact Point for Inquiries

6. Procedures for Responding to Requests for Disclosure, etc.

Article 1 (Provision of Services in Our Business)

1. Information Obtained
   We set forth items 1 through 6 below as follows (terms are the same as in the common privacy policy).
2. Purposes of Use
   1. Sale or licensing of products and provision of services
   2. Advertising, publicity, and sales promotion activities related to products and services (including use for information analysis and marketing purposes; we may provide information on products, services, and various events by email, direct mail, or other means)
   3. After-sales service and other customer support (including use for registration, identity verification, emergency contact, etc.)
   4. Product and service development
   5. Auditions hosted by our company
3. Recipients of Personal Information
   To the extent necessary to achieve the purposes of use set forth in Article 1, paragraph 2 above, we may provide part of the information obtained under Article 1, paragraph 1 to business entrustees in Japan and the United States. Such business entrustees include IT service providers and data hosting providers. Where we entrust operations to overseas business operators for other reasons, or provide obtained information to overseas business operators for other reasons, we will state this in the privacy policy or terms of use for the relevant product or service. An overview of the personal information protection legal systems in the relevant countries may be confirmed here. Joint users are described in Article 3, paragraph 2 below.
4. Matters Concerning Security Control Measures
   We implement rigorous security measures for personal information we obtain and retain. These measures include implementation and periodic review of organizational information security management, periodic training and education for employees, periodic inventory of information assets, physical security control measures (management of employee entry and exit, terminal management, etc.), encryption of communications, strict access controls, and periodic vulnerability management for information systems. We may also store part of the information obtained from customers with data hosting providers located in the United States and elsewhere (see "Recipients of Personal Information" above). In such cases, we store the information after confirming that the provider takes necessary and appropriate measures for the security management of the information.
   We also set forth basic policies regarding the handling of personal information in our common privacy policy. Please refer to that policy for an overview of our security control measures.
5. Contact Point for Inquiries
   AYROM Inc. Personal Information Inquiry Desk
   Address: 〒142-0063　東京都品川区荏原4-4-3 大塚ビル 4F
   Contact: https://ayrom.io/form/inquiry/
   Hours: Monday–Friday (10:00–17:00), excluding public holidays and year-end/New Year holidays
6. Procedures for Responding to Requests for Disclosure, etc.
   For details of the procedures, please contact the inquiry desk above.

Article 2 (Public Relations Activities)

1. Information Obtained
   Name, address, date of birth, gender, telephone number, occupation, employer, email address, content and history of opinions and inquiries, and other information obtained in connection with providing information and various communications
2. Purposes of Use
   Providing information to journalists and others and various communications in connection with public relations activities
3. Recipients of Personal Information
   To the extent necessary to achieve the purposes of use set forth in Article 2, paragraph 2 above, we may provide part of the information obtained under Article 2, paragraph 1 to business entrustees in Japan and the United States. Such business entrustees include IT service providers and data hosting providers. An overview of the personal information protection legal systems in the relevant countries and regions may be confirmed here.
4. Matters Concerning Security Control Measures
   Same as Article 1, paragraph 4 above.
5. Contact Point for Inquiries
   Same as Article 1, paragraph 5 above.
6. Procedures for Responding to Requests for Disclosure, etc.
   For details of the procedures, please inquire here.
   (Matters concerning personal information of job applicants and our employees will be notified or publicly announced to the individuals concerned separately.)

Article 3 (Matters Concerning Joint Use)

1. Categories of Personal Data Subject to Joint Use
   Personal data provided through contact with customer service desks related to our products and services (including contact via inquiry forms on our website, telephone, or other means, as well as requests for business meetings), or through customer registration procedures (inquiry history, name, address, contact information such as telephone number and email address, product serial numbers, purchase and service usage history, and other information), and information collected in connection with the items in Articles 1 and 2 above
2. Scope of Joint Users
   AYROM Inc. group companies and brand list
   Fixville
   Related business operators of group companies and brands related to services operated by our company (limited to cases where consent to joint use with the business operator expressly identified for the relevant service has been obtained.
3. Purposes of Use by Joint Users
   The following business activities relating to products and services:
   1. Responding to consultations and other inquiries to customer service desks
   2. Related business operators such as talent agencies of performers related to services operated by our company (limited to cases where consent to joint use with the business operator expressly identified for the relevant service has been obtained.
   3. Reference for product development and service improvement
   4. Advertising, publicity, and sales promotion activities for products and services (including use for information analysis and marketing purposes; we may provide information on products, services, and various events by email, direct mail, or other means)
4. Person Responsible for Management of Personal Data
   AYROM Inc.

Article 4 (Protection of Personal Information of Minors)

Article 5 (Supplementary Provisions)